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Got a question?
Before you contact us, see if your question has already been answered on our FAQs page!
Please allow up to 7 business days for our team to respond
FAQsWish to change the date and time of your visit?
If you have purchased tickets after July 6 2022, you will be able to change your visit date and time through our new booking portal here
- Up to 3 ticket changes can be made per booking
- The date of the ticket can be changed up to 7 days prior to the original visit and 6 months after
- No partial refunds will be given for moving tickets from peak to off peak date
- Any tickets purchased on the self-serve kiosks are not subject to date or time changes at this stage
